"Those things" for foreigners in the Christmas season

1.Gifts + blessings are standard for human sales

Gifts for the holidays can't be more normal, but if you make a mistake with Oolong, it will be self-defeating ~

Christmas is a traditional Western holiday. It is a religious festival, but not all countries celebrate it. Which countries have customers for Christmas? A map tells you.

Christmas Map

"Those things" for foreigners in the Christmas season
△ Photo from officeholidays.com
The gray part is the countries and regions that have Christmas on December 25;
The yellow part is Christmas in the Armenian country in Western Asia. According to the regulations of the Gregorian sect, it is Christmas on January 6 every year;
The light green part is the Orthodox Christmas. On January 7th, the countries and regions for the holidays are Russia, Ukraine, Kazakhstan, Georgia, Macedonia, Serbia, etc.
The dark green part is Coptic Christmas. Also on January 7, the Coptic were Christians in Egypt, the descendants of the first ancient Egyptians to convert to Christianity;
The red part is not Christmas.


But the country of Christmas is as follows
▼

Afghanistan, Algeria, Azerbaijan, Bahrain, Bhutan, Cambodia, China, Comoros, Djibouti, Iran, Israel, Jordan, Kazakhstan, Kuwait, Laos, Libya, Mauritania, Mongolia, North Korea, Oman, Qatar, Saudi Arabia, Somalia , Tajikistan, Tunisia, Turkmenistan, United Arab Emirates, Uzbekistan, Vietnam and Yemen.

So before sending Christmas greetings to your customers, it ’s a good idea to know if the other party is celebrating the holiday.

2. A big difference during the Christmas holidays

Under normal circumstances, the Christmas holiday starts on December 24, continues to the New Year holiday, and ends after New Year's Day. Specific to the country and region, the holiday arrangements are different. Know the customer's holiday time, prepare for work in advance, and avoid disturbing customers during holidays.

Europe

United Kingdom: December 24 to January 5
France: December 23 to January 5
Germany: From noon on December 24th to 26th and 29th to 2nd, some companies from December 20th to 29th, and from 1st to 4th are Christmas and New Year holidays
Spain: From December 23 to January 6, the regulations are 24 and a half days, 25 and a full day, 31 and a half days, and 1 and a full day, but also a week, from 20 to 27, some companies are closed Go to work from 24th to 28th, 29th, then release from 30th to 7th
Italy: December 18 to January 4
Portugal: December 24th to January 5th, many companies only hold 25th, 26th and 1st
Switzerland: December 24 to January 4
Sweden: December 23 to January 9
Netherlands: December 24 to January 6
Greece: December 24 to December 25
Denmark: December 22 to January 2
Finland: December 24 to January 6
Austria: December 22 to January 6
Ireland: December 22 to January 5
Poland: December 24 to January 4
Czech Republic: December 21 to January 5
Russia: believe in Orthodox Church, January 1 to January 10 (most companies start holiday on December 22)
Bulgaria: December 24 to 27, 31 to January 3
Slovenia: December 21st to January 5th
Hungary / Slovakia: Two weeks off from December 22 to January 4


America

United States: December 22 to January 5
Canada: Half a day from December 24 to December 28, in fact, it continues until January 4
Mexico: December 22 to January 5
Brazil: Dec 8 to Jan 4 are more holidays. Holidays on 24th, 25th and 31st, some companies will be closed from December 21st to January 3
Chile: December 25 to January 4
Bolivia: December 21st to January 4th


Asia and Africa

India: There are too many festivals in India. The country requires a day off on Christmas Day, which is not too grand. Most educational institutions have Christmas holidays.
Malaysia: December 25 to January 4
Indonesia: December 24 to January 4
Nigeria: Holidays on December 23
Australia: From December 18th to February of the following year, it is released together with the summer vacation. Many people go to travel. The Christmas holiday is December 23rd to January 7th.
South Africa: December 18 to January 12
Philippines: The longest Christmas holiday in the world. Traditionally, Christmas in the Philippines starts on December 16th and the holiday lasts until the end of the first week of January the following year
South Korea: December 25 (but Christmas is not a legal holiday)
Japan: Christmas is not a statutory holiday, but students are generally taking a winter holiday. December 23, which happens to be close to Christmas, is the national holiday of the Emperor ’s birth. Important holiday, New Year's Day holiday from December 28 to January 4
Thailand: New Year's Day December 30 to January 4
Bangladesh: Christians December 25
Egypt: December 24 to January 10
Mauritius: New Year's Day holiday from December 30 to January 11
New Zealand: From December 18 to the end of January and early February, many people travel together with summer vacation. Christmas Holiday December 20 to January 7
Azerbaijan: December 31 to January 5
Uzbekistan: December 31 to January 10
Nigeria: Half-month holiday on December 23

3.How to give gifts to achieve the best results

"Choose what you like" is the most basic principle of gift giving. When you do not understand the preferences of the other party, you can choose crafts with national characteristics. Chinese kites, erhu, flutes, paper-cuts, chopsticks, stamps, Facebook, calligraphy, and tea are often favored by foreign friends.

△ Photo by aligrapher from Unsplash

In addition, when giving a gift to a customer, it is best to leave your own name or logo on the gift. This will impress the customer. After the gift is sent, you must send an email to the customer in time.


Christmas God Assist Tool
https://www.whychristmas.com/
Learn more about Christmas
Find out the customary characteristics of Christmas in each country


Be careful in peak season shipments, prudence is the last word

1.Inform the delivery date to be cautious

Shipments are made in high season, and when the factory is busy, various situations may occur. Tell the customer that the delivery date must be reserved for a few more days, and tell the customer how many working days the delivery time is, but production will be arranged as soon as possible to strive for early shipment.

2. Pay attention when reporting freight

The freight rate fluctuates greatly during the peak season, and the shipping fee must be added to the validity period, and it must be emphasized that the freight rate fluctuates because of the peak season, and the customer's instructions are subject to the final freight bill. It is forbidden to say the price is dead, then it will be difficult to work with customers.

3.Be prepared before shipment

Keep in touch with the workshop and know the progress of the goods;
Take more photos to save the bottom, real-time and customer feedback;
Notify the customer in advance of the delivery, and the payment will be delivered;
Order the quantity before delivery and confirm the quality of the large goods;
Stick the packing logo to avoid the trouble of customs clearance;
Check the packaging, and strengthen the packaging for bulk shipping and air transportation.

4. Delivery delay, how to inform customers

Please remember two points: inform the reserved time of the delivery period and follow up the production progress in real time. In this way, customers can be notified of delivery delays earlier. Tell customers one or two days before shipping, they are really disgusted. Temporarily only informed that in addition to the accident, it will make them feel irresponsible.

5. Freight outages, how to comfort customers

If there is a short position, you should hold it for the first time, and you don't need to rush to tell the customer. Freight forwarders have many channels at their disposal, and you also need to use all the resources at your disposal to find out whether you can change channels without changing the freight.

For international sea and air shipments, please contact Kyrie: