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The service of the first Malaysian guest of Jim, the international freight forwarding salesman of Su

  • Author:Jim
  • Source:Sunny Worldwide Logistics
  • Release Date:2019-05-24

International freight forwardingSalesman Jim as January 2019 Sunny Worldwide Logistics. The champion of personal performance. Also looking forward to MayInternational freight forwarderJim can continue to achieve her performance goals again.


International freight forwarderJim is a very patient and responsible business, not afraid of trouble, take the initiative to take the initiative to solve problems for customers, and provide customers with the most suitable solutions in the most rapid and professional perspective, saving costs for customers.

宏铭达物流之业务Jim的第一个马来西亚客人的服务心得

Let's take a look at Jim'sThe service of the first Malaysian guest.


International freight forwarderJim: The first one I took was my Malaysian customer, a super NICE Chinese. At the beginning, the Malaysian customer was inquiring in Ali. I also provided the quotation and transportation plan in time. However, the Malaysian guest’s reply said that he had already taken the other goods, and I could only regret that I was looking forward to Sub-cooperation."


Later, this Malaysian customer once again found me and asked me for an inquiry. This time I came out with a smart watch. The quotation customers who provided the Malaysian customers were very satisfied and started our first cooperation. However, this shipment is not smooth, because communication products in Malaysia need SIRIM certificates to clear customs. Since the information was not available to the guests, I did not ask the guests if they had the certificate, which caused the goods to be returned. It was unfortunate that when they returned to China, they encountered customs inspections and lost 3 accidental watches.


I took all the extra costs, although the whole responsibility is not mine, but as a part of Sunny Worldwide Logistics, we are the freight forwarding company that is more than the owner of the goods. I am willing to bear the cost.


In the end, he not only won the trust of the customer, but also became his designated logistics company.I think the customer is endorsing my efforts and dedication, and I can feel my responsibility and persistence. In the end, I got the customer's affirmation and support. Although the first ticket was out of the rough, but I won the trust and friends, this is the most enjoyable thing.

宏铭达物流之业务Jim的第一个马来西亚客人的服务心得

Highly attention on the shipment more than the owner, site supervising and real-time tracking feedback.


Here to remind everyone:To the communication products in Malaysia, you must remember to prepare the SIRIM certificate! ! !