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Little mistakes make you lose millions of customers in an instant

  • Author:Lian
  • Source:Sunny worldwide logistics
  • Release Date:2023-07-13
The details determine the success or failure. Due to the mistake of filling in a number, it was such a small mistake. International Logistics A lost the big customer of the Philippines.

Philippine guest TOM is a purchaser of a Philippine company. He often has close cooperation with Chinese companies. He entrusted International Logistics A to transport a group of factories from China to the Philippines, but because international logistics A was not careful when filling in forms, he was not careful when filling in forms, and he was not careful when filling in forms.Fill the number of a phone number, and write "9" into "8" wrongly.International Logistics A did not find this error in time. Due to the wrong number, the goods could not be delivered in time.This led to the repeated tossing of these factory equipment for a long time, which has severely affected the production plan of the Philippine guest TOM, and the loss amount exceeds one million US dollars.

After experiencing this incident, the Philippine customers Tom deeply realized that it was really important to find a reliable international logistics freight agent. Through the introduction of friends around him, the Philippine guest Tom chose to cooperate with Hongmingda Logistics.

This is not the follow -up. Hongmingda Logistics's senior sales JIM received the praise from the Philippine customers Tom. The Philippine customer Tom wrote a long paragraph.I am happy for the Philippine customers Tom.Among them, the Philippine customers Tom pointed out very much for Jim. Every time, the cargo status is updated in time. The photos and videos of the past are clear, and the address number of the harvesting address is accurate.

First of all, Hong Mingda Logistics is a very professional international logistics company. Behind the senior sales of JIM, it stands behind international logistics with more than 20 years of international logistics experience. It is even more advantageous in international logistics.

Secondly, Hongmingda's senior sales JIM pays great attention to details in international logistics business.According to the needs of the Philippine customers TOM, formulate personalized logistics solutions to ensure that every detail is properly handled.For example, JIM will repeatedly check the information of the customer to ensure the correctness of the goods and avoid being unable to send it. At the same time, it will also conduct strict quality testing of the goods to ensure that the goods meet the relevant standards and requirements.

In the end, Jim also paid great attention to the Philippine customer Tom experience.Adhering to the service concept of "customer first" and provide customers with high -quality, efficient and intimate international logistics services.Regardless of the formulation of international logistics solutions, the tracking of goods, or the international logistics after -sales service, it will wholeheartedly think of the Philippine customers Tom, so that the Philippine customers Tom feels Hongmingda logistics professionalism and thoughtful.

Philippine customers Tom now become Jim's loyal hardcore fans. As long as it is available, he will find Jim to help transport goods.At present, Philippine customers Tom have cooperated with Hongmingda Logistics for more than a year, with a total value of more than one million US dollars.

The nanny service provided by Hongmingda Logistics provides customers with comprehensive care and care for customers' goods.You just need to give the goods to Hongming Da logistics, so you can rest assured everything, don't worry about anything, Hongmingda logistics is more repayment than the owner, come and try a small order.