How should logistics companies serve?
- Author:Star
- Source:Sunny worldwide logistics
- Release Date:2019-09-18
With the continuous development of the social economy, the improvement of the domestic logistics distribution system, the rapid rise of the information-based e-commerce industry, without the need to go out of the house, fast delivery to the door, this convenient and fast way of shopping makes everyone more and more like to buy things online. Now logistics companies also have more courier services, and major e-commerce platforms will engage in some relatively large online promotions, such as the "double eleven", "double twelve", "shopping festival" and so on. This kind of activity not only attracts us, but even foreign customers know that there are such activities and will make large purchases during this period.
The most impressive thing is that we sunny worldwide Logistics LunaThe customer of the service, when there is a large-scale promotion activity in Taobao, it will be found that Luna’s express delivery will often appear at the front desk of the company. The colleague who does not know will also ridicule her as a “hands-on party”, but that one piece is from Taobao. The courier purchased is actually her client. Over the years, every time she went to the big eleventh and other big events, her client would let her help to buy some tea art in China, buy different products from various stores, send them to our company in a unified way, and then luna assist in collecting and packing. To foreign customers.
We often see that the Taobao evaluation will say that this is not good for the logistics company. If we regard the customer's goods as our own goods, we will definitely need to pay more attention to the details of the transportation process. When the natural goods arrive in the hands of the customers. Absolutely satisfied, in sunny worldwide LogisticsIt is such a meticulous team that is more than the owner of the cargo. If you want to experience this service, you can contact our international logistics super customer Luna, email: sales10@swwlogistics.com.cn, phone (WeChat): 18927483023
The most impressive thing is that we sunny worldwide Logistics LunaThe customer of the service, when there is a large-scale promotion activity in Taobao, it will be found that Luna’s express delivery will often appear at the front desk of the company. The colleague who does not know will also ridicule her as a “hands-on party”, but that one piece is from Taobao. The courier purchased is actually her client. Over the years, every time she went to the big eleventh and other big events, her client would let her help to buy some tea art in China, buy different products from various stores, send them to our company in a unified way, and then luna assist in collecting and packing. To foreign customers.
Taobao has a lot of logistics companies corresponding to the store. Every time she sees her printed a full stack of order numbers and corresponding products, one piece checks for the customer, and finds that the goods have problems in time to contact the merchant, the transportation is damaged, etc. Logistics company feedback. The serious and responsible work attitude is not the customer service supervisor of our Hongmingda Logistics. The foreign customers also trust her very much, and they are assured of giving every shipment to her.
I remember that once the customer bought Chinese tea, because the storage environment of the tea has an impact on the texture of the tea. Normally, our goods are stacked in the warehouse. In order to ensure that the tea is not affected by the external environment, she Moved the tea to the corner of the office. At the beginning, I was very surprised that it was also a courier. Why did this courier enjoy this special treatment? Later, I asked that I realized that the texture of the tea was not affected, and the tea that was delivered to the customer was the best. Taking into account the problems that the customer did not think of, and setting the position for the customer to ensure the integrity of the goods, as the logistics company estimates that it is difficult for someone to do such meticulous service.
We often see that the Taobao evaluation will say that this is not good for the logistics company. If we regard the customer's goods as our own goods, we will definitely need to pay more attention to the details of the transportation process. When the natural goods arrive in the hands of the customers. Absolutely satisfied, in sunny worldwide LogisticsIt is such a meticulous team that is more than the owner of the cargo. If you want to experience this service, you can contact our international logistics super customer Luna, email: sales10@swwlogistics.com.cn, phone (WeChat): 18927483023