Sunny Worldwide Logistics learns how to communicate effectively in the workplace
- Author:Anma
- Release Date:2019-11-15
Sunny Worldwide Logistics Co., Ltd. is very honored to invite Mr. Anita Qu and Redcliff Zhao to the company to provide effective communication for the workplace of all employees of SUNNY GROUP.
Let me introduce the two instructors first.
Anita Qu: General Manager of Corporate Promotion and Product Development of NASDAQ listed company, the youngest female general manager in China, 22 years of workplace experience, MBA of Hong Kong Polytechnic University, high level of cold, and quiet. She said that we can also call her a small A teacher.
Redcliff Zhao: A number of well-known companies as market directors. He has extensive experience in BD, advertising design, brand building and business analysis. University of Wales, MBA. Well-equipped strength.
Teacher Anita gave us two hours of training. What impressed me was that the beginning of the small A teacher told a "Hale's comet story" triggered our deep thinking about effective communication in the workplace. This story is like this:
It is said that the command of a US military in 1910 is like this:
The battalion commander said to the duty officer: About 8 o'clock tomorrow night, Halley's comet will probably appear in this area, and this comet can only be seen once every 76 years. Command so the soldiers gathered in the field to gather on the playground, I will explain to them this rare phenomenon. If it rains, it will be gathered in the auditorium. I will put a film about them on the comet.
The officer on duty to the company commander: According to the command of the battalion commander, Halley's comet will appear on the playground at 8 o'clock tomorrow night. If it rains, let the soldiers line up in the field uniforms and go to the auditorium. This rare phenomenon will appear there.
The company commander of the platoon leader: According to the command of the battalion commander, at 8 o'clock tomorrow night, the extraordinary Halley comet will appear in the auditorium wearing a field suit. If the playground rains, the battalion commander will issue another order, which will only appear once every 76 years.
Long queue leader: At 8 o'clock tomorrow night, the battalion commander will appear with Halley's comet in the auditorium. This is something that happens every 76 years. If it rains, the battalion commander will order the comet to wear the field suit to the playground.
The squad leader told the soldiers: At 8 o'clock in the evening, the famous 76-year-old General Harley, accompanied by the battalion commander, dressed in a field suit, drove his Harley-branded car and went to the auditorium through the playground.
This story, as a workplace person, we can't just be a joke, we must look at the essence through the phenomenon. Obviously, the battalion’s original meaning was completely different from what the soldiers actually received. When one thing is conveyed by several people, it is completely impossible for the original information to be completely and accurately conveyed to the last recipient. Different levels of qualitative changes have led to information errors.
From the communication level, we can find such a problem. The communication between the two sides is not on the other side's position. For example, the battalion commander thought that the officer on duty understood it. The officer on duty also thought that he understood it, but in fact the officer on duty did not fully understand. What he meant, from the results, this shows that this communication is invalid.
From the point of view of efficiency, the fast, accurate and effective method is that the battalion commanders all soldiers to gather in the playground and notify everyone. On the contrary, through the communication of one person and another, the process is numerous, and the information of the intermediate communication is more and more deviated from the essence, resulting in the final rendering effect is not ideal.
For the workplace, we must use efficient methods to improve our work efficiency, and the most important thing is to pay attention to the communication skills in the workplace, we must let the other party know clearly what you want to express. I believe that through the training of the small A teacher, all the employees of the Sunny Group can learn to communicate in the future work, but also pay attention to their own communication methods, not only the communication between colleagues, but also the different roles of suppliers, customers and so on. People must communicate their words clearly and clearly to each other.
Let me introduce the two instructors first.
Anita Qu: General Manager of Corporate Promotion and Product Development of NASDAQ listed company, the youngest female general manager in China, 22 years of workplace experience, MBA of Hong Kong Polytechnic University, high level of cold, and quiet. She said that we can also call her a small A teacher.
Redcliff Zhao: A number of well-known companies as market directors. He has extensive experience in BD, advertising design, brand building and business analysis. University of Wales, MBA. Well-equipped strength.
Teacher Anita gave us two hours of training. What impressed me was that the beginning of the small A teacher told a "Hale's comet story" triggered our deep thinking about effective communication in the workplace. This story is like this:
It is said that the command of a US military in 1910 is like this:
The battalion commander said to the duty officer: About 8 o'clock tomorrow night, Halley's comet will probably appear in this area, and this comet can only be seen once every 76 years. Command so the soldiers gathered in the field to gather on the playground, I will explain to them this rare phenomenon. If it rains, it will be gathered in the auditorium. I will put a film about them on the comet.
The officer on duty to the company commander: According to the command of the battalion commander, Halley's comet will appear on the playground at 8 o'clock tomorrow night. If it rains, let the soldiers line up in the field uniforms and go to the auditorium. This rare phenomenon will appear there.
The company commander of the platoon leader: According to the command of the battalion commander, at 8 o'clock tomorrow night, the extraordinary Halley comet will appear in the auditorium wearing a field suit. If the playground rains, the battalion commander will issue another order, which will only appear once every 76 years.
Long queue leader: At 8 o'clock tomorrow night, the battalion commander will appear with Halley's comet in the auditorium. This is something that happens every 76 years. If it rains, the battalion commander will order the comet to wear the field suit to the playground.
The squad leader told the soldiers: At 8 o'clock in the evening, the famous 76-year-old General Harley, accompanied by the battalion commander, dressed in a field suit, drove his Harley-branded car and went to the auditorium through the playground.
This story, as a workplace person, we can't just be a joke, we must look at the essence through the phenomenon. Obviously, the battalion’s original meaning was completely different from what the soldiers actually received. When one thing is conveyed by several people, it is completely impossible for the original information to be completely and accurately conveyed to the last recipient. Different levels of qualitative changes have led to information errors.
From the communication level, we can find such a problem. The communication between the two sides is not on the other side's position. For example, the battalion commander thought that the officer on duty understood it. The officer on duty also thought that he understood it, but in fact the officer on duty did not fully understand. What he meant, from the results, this shows that this communication is invalid.
From the point of view of efficiency, the fast, accurate and effective method is that the battalion commanders all soldiers to gather in the playground and notify everyone. On the contrary, through the communication of one person and another, the process is numerous, and the information of the intermediate communication is more and more deviated from the essence, resulting in the final rendering effect is not ideal.
For the workplace, we must use efficient methods to improve our work efficiency, and the most important thing is to pay attention to the communication skills in the workplace, we must let the other party know clearly what you want to express. I believe that through the training of the small A teacher, all the employees of the Sunny Group can learn to communicate in the future work, but also pay attention to their own communication methods, not only the communication between colleagues, but also the different roles of suppliers, customers and so on. People must communicate their words clearly and clearly to each other.